Field Notes
Field notes started as exactly that: notes. Scribbled after customer calls. Typed up when a prospect described their day. Overheard in a conference hallway. Occasionally pressed out of an expert. Field notes is not a company blog - it's just what comes back from the field.
Issues are structure given signals. Briefs are signals given structure.
Both start somewhere real.
Issue№12Most IGA tools cover a fifth of your stack.New
Issue№11Your AI agent doesn't have an identity.
Issue№10Moving from AD to Entra relocates your identity problem.
Issue№09Your access review is a rubber stamp. Everyone in the room knows it.
Issue№08Okta was never supposed to be an IGA tool.
Issue№07Manual provisioning isn't a process. It's just delayed chaos.
BriefOAuth grants are the access nobody audits
Issue№06Your ERP is from 2009. It has no API.
BriefAPI keys are not managed identities
Issue№05Your company runs 130 SaaS apps. IT governs about 26.
BriefOrphaned accounts are not an edge case
Issue№04Someone quit last month. They probably still have access.
BriefSailPoint is great for companies that aren't you
Issue№03Have you heard of the SCIM tax?
Issue№02Your new hire has been waiting three days for access.
Issue№01Partial governance isn't governance. It's theater.