Intercom SCIM pricing: what it's gated behind, and what it costs
SCIM gated behind a paid tier. Iden provisions Intercom on any plan tier.
2 min read · Last updated June 2026
Intercom gates SCIM provisioning behind its Expert plan (Expert: $132/seat/mo), up from Essential: $29/seat/mo. Standard plans cannot use automated provisioning, so most identity tools either make you upgrade, about 4.6x the per-seat price across every user, or leave Intercom manual. Iden provisions Intercom on any plan, so you skip the SCIM tax entirely and still get provisioning, deprovisioning, and access reviews with a full audit trail.
What the Intercom SCIM tax costs
Intercom gates SCIM to the Expert plan (Expert: $132/seat/mo), up from Essential: $29/seat/mo, about 4.6x the per-seat price across every user. With Iden you connect Intercom on any plan instead, so this cost does not apply.
| Users | Essential | Expert (for SCIM) | SCIM tax / year |
|---|---|---|---|
| 100 | $34,800 | $158,400 | $123,600 |
| 300 | $104,400 | $475,200 | $370,800 |
| 500 | $174,000 | $792,000 | $618,000 |
Source: SCIM Tax Index (Intercom pricing), verified 2026-06-12.
How Iden provisions Intercom on any plan
Iden does not depend on Intercom’s SCIM endpoint. It connects Intercom through the method that works on your plan, an API, OAuth, or Iden’s own custom automation, and runs the full lifecycle: onboarding on day one, permission changes as roles move, access requests that replace manual tickets, access reviews with evidence, and offboarding in seconds. That is the coverage SCIM-only tools cannot match once an app gates or lacks SCIM.
See the full technical breakdown on the Intercom connector page.
Frequently asked questions
Does Intercom support SCIM provisioning?
Yes, but Intercom gates SCIM to its Expert plan (Expert: $132/seat/mo). Standard plans cannot use it.
Which Intercom plan do I need for SCIM?
The Expert plan (Expert: $132/seat/mo), up from Essential: $29/seat/mo. With Iden you provision Intercom on any plan, so you do not need to upgrade just to automate provisioning.
How much is the Intercom SCIM tax?
At 100 users, moving to the Expert plan just for SCIM costs about $123,600 more per year than the Essential plan, roughly 4.6x the per-seat price. Iden removes that cost by connecting Intercom on any plan.
Can I automate Intercom without SCIM?
Yes. Iden connects Intercom without SCIM and automates provisioning, deprovisioning, and access reviews on any plan, with an exportable audit trail for SOC 2 and ISO 27001.
How does Iden offboard Intercom users?
When someone is marked as a leaver in your HRIS, Iden revokes their Intercom access automatically, in seconds, and records it in a timestamped audit trail.
How current is this Intercom SCIM pricing?
It comes from the SCIM Tax Index, an open dataset (CC-BY), last verified 2026-06-12. Always check Intercom's current pricing page before you budget.