Freshservice SCIM pricing: what it's gated behind, and what it costs
SCIM gated behind a paid tier. Iden provisions Freshservice on any plan tier.
2 min read · Last updated June 2026
Freshservice gates SCIM provisioning behind its Pro plan (Pro: $99/agent/mo (annual)), up from Starter: $19/agent/mo (annual). Standard plans cannot use automated provisioning, so most identity tools either make you upgrade, about 5.2x the per-seat price across every user, or leave Freshservice manual. Iden provisions Freshservice on any plan, so you skip the SCIM tax entirely and still get provisioning, deprovisioning, and access reviews with a full audit trail.
What the Freshservice SCIM tax costs
Freshservice gates SCIM to the Pro plan (Pro: $99/agent/mo (annual)), up from Starter: $19/agent/mo (annual), about 5.2x the per-seat price across every user. With Iden you connect Freshservice on any plan instead, so this cost does not apply.
| Users | Starter | Pro (for SCIM) | SCIM tax / year |
|---|---|---|---|
| 100 | $22,800 | $118,800 | $96,000 |
| 300 | $68,400 | $356,400 | $288,000 |
| 500 | $114,000 | $594,000 | $480,000 |
Source: SCIM Tax Index (Freshservice pricing), verified 2026-06-12.
How Iden provisions Freshservice on any plan
Iden does not depend on Freshservice’s SCIM endpoint. It connects Freshservice through the method that works on your plan, an API, OAuth, or Iden’s own custom automation, and runs the full lifecycle: onboarding on day one, permission changes as roles move, access requests that replace manual tickets, access reviews with evidence, and offboarding in seconds. That is the coverage SCIM-only tools cannot match once an app gates or lacks SCIM.
See the full technical breakdown on the Freshservice connector page.
Frequently asked questions
Does Freshservice support SCIM provisioning?
Yes, but Freshservice gates SCIM to its Pro plan (Pro: $99/agent/mo (annual)). Standard plans cannot use it.
Which Freshservice plan do I need for SCIM?
The Pro plan (Pro: $99/agent/mo (annual)), up from Starter: $19/agent/mo (annual). With Iden you provision Freshservice on any plan, so you do not need to upgrade just to automate provisioning.
How much is the Freshservice SCIM tax?
At 100 users, moving to the Pro plan just for SCIM costs about $96,000 more per year than the Starter plan, roughly 5.2x the per-seat price. Iden removes that cost by connecting Freshservice on any plan.
Can I automate Freshservice without SCIM?
Yes. Iden connects Freshservice without SCIM and automates provisioning, deprovisioning, and access reviews on any plan, with an exportable audit trail for SOC 2 and ISO 27001.
How does Iden offboard Freshservice users?
When someone is marked as a leaver in your HRIS, Iden revokes their Freshservice access automatically, in seconds, and records it in a timestamped audit trail.
How current is this Freshservice SCIM pricing?
It comes from the SCIM Tax Index, an open dataset (CC-BY), last verified 2026-06-12. Always check Freshservice's current pricing page before you budget.