Automate When I Work provisioning, with or without SCIM, using Iden
Iden connects When I Work via custom automation and automates the full lifecycle, on any plan.
2 min read · Last updated June 2026
Iden automates When I Work without SCIM. Most identity tools rely on SCIM, so they cannot automate When I Work and leave it to manual tickets. Iden connects When I Work through custom automation and handles provisioning, deprovisioning, and access reviews on any plan, with a full audit trail. This is the non-SCIM coverage SCIM-only tools do not have.
How Iden connects When I Work
When I Work does not expose SCIM or a usable provisioning API on standard plans, so Iden uses its own custom automation, built and maintained by Iden, to provision, update, suspend, and deprovision users and manage their access in When I Work. Your team builds and runs nothing.
What Iden automates in When I Work
Every action is logged to an exportable audit trail for SOC 2 and ISO 27001 evidence.
Automate the full When I Work lifecycle
Provisioning is the start. Iden automates the whole lifecycle for this app: joiner, mover, and leaver workflows, access requests that replace manual tickets, permission updates as roles change, and access reviews with the evidence an auditor accepts.
Onboard to When I Work on day one
New hires get the right When I Work access the moment HR marks them active, mapped to their role. No setup ticket, no waiting on IT.
Keep When I Work permissions right as roles change
When someone changes team or title, Iden updates their When I Work access and group membership to match, and strips what they no longer need.
Offboard from When I Work in seconds
The moment someone becomes a leaver, Iden revokes When I Work access and ends their sessions, with a timestamped record for the audit.
Turn When I Work access requests into automated approvals
Requests route to the right owner, get approved in chat, and provision in When I Work automatically. No manual ticket to work, no copy-paste.
Run When I Work access reviews with evidence
Iden pulls who has what in When I Work, sends reviewers a one-click certification, and revokes what they reject, with proof for SOC 2 and ISO 27001.
Grant time-bound When I Work access
Give temporary or just-in-time When I Work access that expires on its own, so standing privilege never piles up.
Find and clean up orphaned When I Work accounts
Iden flags When I Work accounts with no matching active employee, including shared and service accounts, so nothing lingers after someone leaves.
Right-size When I Work access to least privilege
See who has more When I Work access than their role needs, and pull it back to what the job actually requires.
Cut wasted When I Work spend and shadow access
Governance is not only provisioning. Iden also helps you cut what you overspend on this app and catch access that never came through IT.
See who actually uses When I Work
Where When I Work reports last login or activity, through its API or admin console, Iden surfaces it so reviews and license clean-up target the accounts that sit idle.
Catch shadow access in When I Work
Iden reconciles every When I Work account against your directory to surface local logins, external guests, and accounts created outside your process, the access that never came through IT.
How to set up When I Work with Iden
- 1Connect your source of truthIden reads joiners, movers, and leavers from your HRIS and current access from your identity provider.
- 2Connect When I WorkIden connects When I Work via custom automation, with no enterprise plan upgrade required.
- 3Set access and review policyMap who should have When I Work access by role, and how often that access is reviewed.
- 4Automate the lifecycleNew hires get When I Work access on day one, leavers are revoked in seconds, and every change is logged.
How SCIM provisioning works with Iden
SCIM (System for Cross-domain Identity Management) is the industry-standard protocol for automated provisioning. Where an app supports SCIM, Iden connects to its SCIM endpoint with a token and keeps the app in sync with your source of truth in real time, the same standard integration every identity provider uses.
Setup is a one-time connection: turn on SCIM in the app, generate a token, and Iden runs provisioning from then on. SCIM handles the plumbing. Iden adds the governance layer on top: access reviews with evidence, time-bound and just-in-time access, and provable offboarding. Iden supports SCIM by default for every SCIM-capable app. The real question is what happens when an app has no SCIM, or gates it behind an expensive tier, which is exactly what the connector above handles.
Frequently asked questions
How does Iden connect When I Work?
Iden connects When I Work via custom automation. Iden builds and maintains the automation, so your team runs nothing.
How does Iden deprovision When I Work users at offboarding?
When someone is marked as a leaver in your HRIS, Iden revokes their When I Work access automatically, in seconds, and records it in an exportable audit trail for SOC 2 and ISO 27001 evidence.
Can Iden replace manual When I Work access request tickets?
Yes. When I Work access requests route to the right owner for one-click approval and then provision automatically, so there is no manual ticket to work and access is granted in minutes, not days.
Can Iden grant temporary or just-in-time When I Work access?
Yes. Iden can grant time-bound When I Work access that expires on its own, so people get access when they need it and standing privilege does not accumulate.
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